Shipping Policy

Advance Filtered Water

Thank you for shopping with Advance Filtered Water. We are committed to providing reliable shipping for our water filtration systems, replacement filters, and accessories.

Shipping Destinations

We currently ship to eligible addresses within the United States.

International shipping is not currently available through our online store.

Shipping Rates

Shipping charges are calculated based on package weight and displayed at checkout.

Our current standard shipping rates are:

Package Weight	Shipping Rate
0–5 pounds	$8.00
Over 5–12 pounds	$20.00
Over 12–20 pounds	$30.00
Over 20 pounds	$45.00

Orders requiring multiple packages may incur combined shipping charges. The final shipping cost is displayed before payment.

Processing and Delivery

Our standard shipping option provides an estimated transit time of 5–8 business days.

Order processing and preparation may require additional time before shipment. Delivery estimates are not guaranteed and may vary depending on product availability, destination, carrier operations, weather, and other circumstances.

We will notify customers if a significant fulfillment delay occurs.

Product Availability

Products marked as available for purchase are subject to inventory confirmation.

Certain filtration systems and replacement components may require replenishment from our manufacturer before shipment.

If an ordered product becomes unavailable or experiences a significant delay, we will contact the customer to discuss available options, including an alternative delivery date or cancellation and refund.

Shipping Carriers and Tracking

Advance Filtered Water may use established shipping carriers, including FedEx, UPS, or USPS, depending on package requirements and availability.

When tracking information is available, it will be provided through the customer's order confirmation or shipping notification.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an address needs to be corrected, please contact us as soon as possible before the order ships.

Additional charges resulting from an incorrect address may be the customer's responsibility when permitted by law.

Damaged or Missing Shipments

If your order arrives damaged or is missing an item, contact us promptly.

Please provide your order number, a description of the issue, and photographs if available.

We will investigate the issue and work toward an appropriate resolution.

Returns

For information about eligible returns, please refer to our Return and Refund Policy, which provides a 30-day return period for qualifying unused and uninstalled products.

Customer Support

For shipping questions or assistance with an order, contact:

Advance Filtered Water

Email: sales@advancefilteredwater.com

We appreciate your business and look forward to serving your water filtration needs.