Terms of Service

Advance Filtered Water

Effective Date: October 18, 2026

1. Overview

Welcome to Advance Filtered Water. These Terms of Service govern your use of our online store and the purchase of water filtration systems, replacement filters, UV components, and related accessories.

By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.

Our online store is powered by Shopify, which provides the ecommerce platform through which we offer our products.

2. Products and Availability

Advance Filtered Water offers water filtration systems and replacement components for residential, commercial, and emergency preparedness applications.

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, prices, and availability information.

Product appearance may vary slightly from photographs. We reserve the right to correct errors in product listings and to discontinue products, subject to applicable law.

Orders are subject to product availability and acceptance.

3. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable shipping charges and taxes, when collected, are displayed during checkout.

Payments are processed through the payment methods available at checkout. We do not guarantee that every payment method will be available for every transaction.

If an order cannot be fulfilled, we will contact the customer regarding available alternatives or an appropriate refund.

4. Shipping and Delivery

We currently offer shipping to eligible addresses within the United States.

Shipping charges depend on package weight and are calculated at checkout.

Our standard shipping option has an estimated transit time of 5–8 business days, excluding any additional order preparation time.

Delivery dates are estimates and may be affected by carrier delays, product availability, weather, and other circumstances.

Please review our Shipping Policy for additional information.

5. Returns and Refunds

Eligible unused and uninstalled products may be returned within 30 days of receipt, subject to our Return and Refund Policy.

Installed or used filtration systems, cartridges, and UV components may be subject to return restrictions for safety and hygiene reasons.

These restrictions do not affect rights provided under applicable law, including rights relating to defective or incorrectly supplied products.

Please review our Return and Refund Policy before requesting a return.

6. Product Installation and Use

Customers are responsible for reviewing product specifications, compatibility requirements, installation instructions, and maintenance recommendations before using our products.

Some filtration systems may require proper plumbing connections, electrical connections, or professional installation.

Products must be installed, operated, and maintained according to the applicable manufacturer's instructions.

Customers should confirm that a selected filtration system is suitable for their intended water source and treatment needs.

Do not assume that a filtration product removes every contaminant or makes every water source safe to drink. Treatment performance depends on the product's verified capabilities, water conditions, and proper maintenance.

7. Product Warranties

Any manufacturer warranty provided with a product is subject to its applicable warranty terms.

Customers may contact Advance Filtered Water for assistance identifying available warranty support.

Nothing in these Terms excludes or limits warranties or consumer rights that cannot legally be excluded.

8. Customer Information

Customers agree to provide accurate billing, shipping, and contact information when placing orders.

We use customer information to process orders, provide support, communicate about purchases, and operate our store in accordance with our Privacy Policy.

9. Website Content and Intellectual Property

Website text, branding, photographs, graphics, and other content are owned by Advance Filtered Water or used with appropriate permission, except where otherwise indicated.

Unauthorized commercial reproduction or misuse of protected content is prohibited.

10. Acceptable Website Use

Customers agree not to use our website for fraudulent transactions, unlawful activities, unauthorized access, or conduct that interferes with the operation or security of the store.

We may take reasonable steps to prevent fraudulent or abusive activity, consistent with applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Advance Filtered Water is not responsible for indirect or consequential losses arising from misuse of products, improper installation, or circumstances outside our reasonable control.

Nothing in these Terms limits liability or consumer remedies where doing so would be prohibited by law.

12. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our products, business operations, or legal requirements.

Updated terms will be posted on our website. Changes will not retroactively reduce rights associated with previously accepted orders where prohibited by law.

13. Governing Law

These Terms are governed by the applicable laws of the State of Washington and the United States, without limiting mandatory consumer protections that may apply elsewhere.

14. Contact Information

For questions regarding these Terms of Service, products, or orders, please contact:

Advance Filtered Water

Email: sales@advancefilteredwater.com

Shipping operations: Bellevue, Washington, United States